Starry Hollow Games LTD Privacy Policy

 

Our contact details 

Name: Starry Hollow Games LTD

Address: 7 Bell Yard, London, England, WC2A 2JR

E-mail: lets.chat (at) starryhollow.games

 

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details) as provided by you in our forms or your browser

• Location data as provided by your IP address

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Signing up to any of our mailing lists

• Submitting a message through our contact form

• Signing up to any of our programs such as “Dino-Bits”

We use the information that you have given us in order to contact you with your permission, or gain analytics insights into how our website is used.

We will not directly share this information with any third party.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting lets.chat@starryhollow.games

(b) We have a legitimate interest.

 

 

How we store your personal information 

Your information is securely stored. 

We keep your contact information until you should withdraw your consent or unsubscribe from any mailing lists. We will then dispose of your information by removing it from our records.

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Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at lets.chat@starryhollow.games if you wish to make a request.

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How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at lets.chat@starryhollow.games .

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk